Shipping policy

At Shayla J Beauty, all of our products are handcrafted in small batches with love, so we kindly ask for a little time to process and prepare your order with care.

 

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Processing Time

Please allow 3–5 business days for your order to be processed and shipped. This does not include weekends or holidays.

You’ll receive a confirmation email with tracking information once your order has been fulfilled and is on its way!

 

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Shipping Time

Shipping time depends on the carrier and your location, but most domestic orders typically arrive within 3–7 business days after they’ve been shipped.

Please note that once your package is in the hands of the shipping carrier, we are not responsible for any delays caused by the carrier or external factors (such as weather or high-volume seasons).

 

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Warm Weather Shipping

During warmer months, we take extra precautions to protect heat-sensitive items like our whipped body butters by using insulated bubble mailers and ice packs. While this helps reduce the risk of melting, please keep an eye on your tracking and retrieve your package promptly upon delivery.